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12 min read·Beginner·7 steps·2 screenshotsCopy and sequences

How to write a cold email that gets a reply

A cold email is not a newsletter or a flyer. It is a short message to one person meant to trigger a single thing: a reply. This is the structure that works in practice.

Most cold emails fail before anyone finishes reading them: in the subject line, in the first sentence, or because they talk about the sender instead of the reader. This guide takes the structure apart sentence by sentence and shows at every step how Colldly keeps it.

We are not teaching you to write prettier. We are teaching you to write so that the person on the other side knows after the first sentence that you wrote to them, and after the fourth knows what to do.

1

Subject line: short and not salesy

Three to five words, no capitals or exclamation marks. The best subject lines look like ordinary work mail: "Question about your deliveries", "Websites for joineries". A subject like "50% OFF TODAY ONLY" is a sure way into spam.

2

The first sentence is about them, not you

The worst possible opening is "We are a company that…". The first sentence has to show you are writing to them specifically: what the company does, what you noticed about it. This is exactly what AI personalisation does; it pulls a detail from the website worth mentioning.

Tip: Test: if you could send the same first sentence to the recipient's competitor, it is not specific enough.
colldly.com/dashboard › Campaigns
The AI writes the email from facts on the company's website, sequence steps in Colldly
The AI writes the email from facts on the company's website, sequence steps in Colldly
3

The offer in one sentence

Say what you do and what they get out of it. Not a list of services but one concrete result: "We build websites that bring tradespeople enquiries from search." No jargon that only your own industry understands.

4

Proof, if you have it

One sentence with a reference from the same industry or region does more than three paragraphs about your company. "We built a similar site for a joinery nearby." If you have no reference, leave it out rather than invent one.

5

A call to action that costs nothing

Do not ask for an hour-long meeting. Ask for a reply: "Would a short call make sense?" or "Shall I send a sample?" The smaller the hurdle, the higher the reply rate.

Tip: One call to action per email. Two options mean a decision, and a decision means postponing.
6

Length and signature

Under 120 words so the email fits on a phone without scrolling. A plain signature: name, company, phone. No images, banners or footers with five links; they hurt deliverability.

7

Follow-ups build on, they don't repeat

The second email is not "just checking in". Bring a new angle or a concrete sample. The third can be one sentence: "Shall I close this, or get back to you in a few months?" That one is often the most successful.

colldly.com/dashboard › Templates
The sequence template library in Colldly with usage metrics
The sequence template library in Colldly with usage metrics
What to avoid
Writing about yourself instead of them. "We are a dynamic company" interests nobody.
Attaching files. A cold email with an attachment has noticeably worse deliverability.
Using links in the first email. Save them for a follow-up, once there is interest.
Checklist
  • The subject line has 3 to 5 words and looks like ordinary work email
  • The first sentence contains a fact about the reader's company, not about you
  • The offer is one sentence with an outcome, not a list of services
  • You have one piece of proof, or you left it out
  • One ask that costs nothing
  • Under 120 words, plain-text signature, no attachments or links
Questions about this guide
First name or formal address?
In the UK and Ireland a first name is normal in B2B ("Hi James"). In Germany, Austria and much of Central Europe start formal unless the company's own website is casual. In Colldly you set formality once per campaign.
How many emails a day can one person write by hand?
Well personalised, 10 to 15 an hour. That is why most people slide into templates. The AI in Colldly writes 100 emails from website facts in minutes and you only check the previews.
What if the company has no website?
The AI personalises through the industry, the town and what is known from Google Maps (rating, opening hours). Weaker than a fact from the site, but still better than a template.
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Next guide in order: Deliverability in practice: staying out of spam
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