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Email verification

Verify emails before you send the first one

A high bounce rate is the fastest way into spam. Colldly verifies every email it finds or you import and lets only addresses that really exist into a campaign.

8 min read·5 chapters·4 questions
colldly.com/dashboard
Contacts in Colldly with email verification status

A high bounce rate is the fastest way to destroy your domain. It is not a gradual decline; one batch to an old, uncleaned list is enough and providers remember it for weeks.

That is why verification is not an optional extra step but part of the path between finding a company and adding it to a campaign.

What an address goes through

Four levels of checking, each removing a different group of problems.

1
Format
Catches typos and nonsensical strings. The cheapest check, which removes a surprisingly large share of errors from hand-typed lists.
2
Domain
Verifies that the domain exists and is active. This is where defunct companies show up.
3
MX records
Checks whether the domain can receive mail at all. Without an MX record there is no point in sending.
4
Server response
Establishes a connection with the mail server and finds out whether the specific mailbox exists. This is the step that separates valid addresses from non-existent ones.
colldly.com/dashboard › Lead lists
Lead lists in Colldly with the number of verified, ready contacts
Every list shows how many companies have a verified address and are ready for a campaign.

Catch-all and what to do with them

Some domains are set up to accept email to any address, existing or invented. These are called catch-all, and for them it simply cannot be verified whether a specific mailbox exists.

Colldly therefore marks them neither as valid nor as invalid but as risky. It leaves the decision to you because it depends on the situation: with a healthy bounce rate contact them freely; with worsening deliverability better leave them out.

For every contact you see the status and the verification score, so you decide by a number, not by gut feeling.

Careful: Verification is valid as of the time it ran. A list found a year ago is largely outdated today; run it again before a big wave.

Why it pays off financially too

Verification costs credits, so at first glance it is an extra expense. In reality it is the cheapest item of the whole campaign.

An email sent to a non-existent address costs a credit for generation, a credit for sending and, on top of that, reputation damage that shows in the deliverability of all other messages. Verification stops this chain at the start.

The practical impact is best seen in the campaign funnel, where you see exactly how many companies dropped out at which step: no website, no email, invalid address, blocklist.

What the individual statuses mean

For every contact you see the verification result. Based on it you decide whether to contact them.

Valid
The mailbox exists and the server confirmed it. It goes into the campaign without question and makes up the vast majority of a usable list.
Risky
The domain is catch-all or the server answers evasively. The address may work, but it cannot be confirmed. With a healthy bounce rate contact them freely.
Invalid
The mailbox does not exist or the domain does not accept mail. It does not make it into the campaign, nor should it.
Unverified
Verification has not run yet or failed for technical reasons. The system will try again; the contact waits in the meantime.
colldly.com/dashboard › Blocklist
Blocklist in Colldly: domains and addresses that are never contacted
Unsubscribes and bounces land on the blocklist automatically; you add clients and competitors by hand.

When to verify again

Verification captures the state at a specific moment. A company may close in a month, an employee may leave and their mailbox be deleted. That is why it makes sense to run the list again before a bigger wave, even if it was verified once.

A practical rule: verify anything older than three months before use. With lists older than a year it is cheaper and faster to collect the companies anew than to clean the old file; in the meantime not only the addresses changed but also which companies exist at all.

Colldly therefore favours continuous searching in smaller batches over building a large stock of contacts for later. A list used within a week of being found has a considerably lower bounce rate than one that waited six months.

Tip: When your bounce rate rises despite verification, the first thing to try is dropping the risky addresses. They are almost always catch-all domains, and those make up most of the remaining bounces.

What this feature does not do

So you know exactly what you are buying: these are deliberate limits, not bugs.

Even verification does not guarantee zero bounces. A mailbox can be full or deleted between verification and sending.
Catch-all domains cannot be verified; you only get the risky flag.
Some servers deliberately respond the same way to existing and non-existent addresses to make verification harder. Such cases also end up as risky.

Frequently asked questions

Are contacts from my CSV verified too?

Yes, imported addresses go through the same check as those found by the system.

What bounce rate is still acceptable?

Under three percent. Above five percent stop the campaign and clean the list before continuing.

Can I skip verification?

We do not recommend it. The saved credits do not outweigh the risk of domain damage.

What does the score next to a contact mean?

It expresses how reliably the address could be verified. A high score means a confirmed existing mailbox, a low one a risky or unverifiable case.

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