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Deliverability

Deliverability centre: SPF, DKIM, bounces and reputation

The best email is useless if it lands in spam. Colldly guards your domain's technical setup, daily limits, bounce rate and the gaps between emails, and when something breaks you hear about it straight away.

8 min read·4 chapters·6 questions
colldly.com/dashboard
Deliverability centre in Colldly

Deliverability is not a setting you switch on. It is the result of four things working together: the domain's technical setup, mailbox reputation, volume and content. When one fails, it drags the others down.

The nasty part is that you do not learn about the problem directly. Nobody sends you a message that your emails end up in spam; replies simply stop coming and the open rate quietly drops.

That is why the deliverability centre watches the signals that announce a problem before it turns into a damaged domain.

Three DNS records you cannot do without

You run the domain check right in the app and get the values to copy.

SPF
Defines which servers may send mail on behalf of your domain. Without it the receiving server has no way to verify that the sender is authorised.
DKIM
A cryptographic message signature tied to the domain. It proves that nobody changed the message on the way and that it really comes from you.
DMARC
A rule for what the receiving server should do with a message that fails the previous checks. Without a DMARC policy the big providers gradually penalise you.
Careful: A DNS change does not take effect immediately. After editing the records run the check again the next day; only then does the result mean anything.

Volume, pace and gaps

Even a technically flawless domain runs into trouble when an unusual number of messages leaves it in a single day. The filters watch the change, not the absolute number: a jump from ten to two hundred emails is more suspicious than a steady hundred a day.

That is why Colldly keeps three things at once. A daily limit per mailbox so that none exceeds a safe volume. Rotation between mailboxes, which spreads the total number. And irregular gaps between individual sends so the sending does not look mechanical.

Scheduling adds to that: emails go out on the chosen days and within a working window according to the recipient's time zone. A message delivered on Tuesday at ten simply has a different fate from one arriving on Sunday at three in the morning.

colldly.com/dashboard › Forecast
Load forecast in Colldly: how many emails leave in the coming days
The forecast shows whether planned campaigns fit the mailbox capacity before you exceed it.

The signals the system watches

When one of them worsens, you hear about it before it has time to grow.

Bounce rate
The share of undelivered messages. Above three percent it is time to stop and clean the list; above five, domain damage is looming.
SMTP failures
When a mailbox stops sending because of a wrong password or a provider limit, the system flags it and rotation skips it.
Open rate drop
A sharp decline with unchanged copy is usually the first symptom that messages started landing in spam.
Unsubscribes and complaints
A rising number of unsubscribes signals that the target group or the message does not fit, and the filters watch that too.
colldly.com/dashboard › Warm-up
Mailbox warm-up in Colldly with score and daily volume
The warm-up score is the first signal that something is going wrong: when it drops, the system warns you before you see it in the statistics.

Content that does not provoke the filters

The technical side is only half of it. The other half is the email itself. Attachments in cold email worsen deliverability considerably and there is no reason to send them on first contact. The same goes for a large number of links; in the first email it pays to have none.

Graphic footers, tracking banners and image signatures are another needless signal. A plain text email with a short signature always passes better than a polished template from a newsletter tool.

A custom tracking domain is the last piece of the puzzle. When tracking and links go through your domain instead of someone else's shared one, you do not carry anyone else's reputation.

Tip: When the open rate drops, do not raise the volume to catch up. Stop, find the cause and only then get going again; otherwise you just burn the domain and the list faster.

What this feature does not do

So you know exactly what you are buying: these are deliberate limits, not bugs.

Nobody guarantees inbox placement. The decision is always on the receiving provider's side and only the probability can be influenced.
We do not monitor all public blacklists. We watch the signals that come earlier: bounces, server responses and open rate drops.
You have to set the DNS records at your domain provider. The app shows you what to add and where, but it does not make the change for you.
We cannot repair a damaged reputation in a day. Recovery takes weeks and requires lowering the volume, not keeping it.

Frequently asked questions

How many emails a day can I safely send from one mailbox?

For a warmed-up mailbox count on up to fifty cold emails a day. Handle a higher total volume by adding mailboxes and rotation, not by raising the limit on one.

How do I find out I am landing in spam?

The earliest signal is usually an open rate drop with unchanged copy and a decline in replies. Warm-up also tracks where its own messages arrived.

Do I need a custom tracking domain?

We recommend it. Without it tracking runs through a shared domain, which is a weaker signal. With your own you hold the reputation in your own hands.

What should I do with a high bounce rate?

Stop the campaign immediately, clean the list and drop risky addresses. Only then continue, with a lower daily volume.

Does it help if the email contains no link?

On first contact, yes. Save links for a follow-up once there is interest; the deliverability of the first email is the most important.

Does it also handle a mailbox that stops working?

Yes. The system recognises an SMTP failure, removes the mailbox from rotation and alerts you so the campaign does not run blind.

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